Privacy Policy
Effective date: September 6, 2026
Last updated: September 6, 2026
Sanford Surrounded LLC, doing business as Sanford Surrounded and brokered by LPT Realty (“Sanford Surrounded,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you use our websites, submit a Meta Instant Form, request property information, communicate with us, or use our real estate services.
Information We Collect
We may collect:
Your name, email address, telephone number, and other contact information.
Information you submit through Meta Instant Forms, Sanford Surrounded websites, property-search pages, contact forms, appointment forms, or other lead forms.
Property interests and search preferences, including preferred areas, property types, price ranges, saved searches, viewed properties, and buying or selling interests.
Website and advertising activity, such as pages viewed, links selected, referring pages, device and browser information, IP address, cookies, and similar identifiers.
Communication history, including calls, text messages, emails, appointment information, requests, responses, notes, and interactions with Sanford Surrounded agents or service providers.
Information received from advertising, customer relationship management, property-search, and automation platforms when permitted by those platforms and applicable law.
When you submit information through a Meta Instant Form, Meta also processes information under Meta’s own privacy policy.
How We Use Information
We may use personal information to:
Provide requested property searches, listings, reports, valuations, or other real estate information.
Answer real estate questions and respond to requests.
Communicate about properties or services you requested or expressed an interest in.
Schedule, confirm, and manage appointments.
Connect prospective buyers, sellers, and other consumers with an appropriate Sanford Surrounded real estate professional.
Maintain records of communications and services.
Operate, secure, troubleshoot, and improve our websites and property-search tools.
Measure and improve advertising, lead-generation, and customer-service performance.
Prevent fraud, misuse, or security incidents.
Satisfy legal, regulatory, brokerage, recordkeeping, and professional obligations.
Calls, Text Messages, Prerecorded Messages, Automated Technology, and Email
When you provide the applicable consent, Sanford Surrounded and parties acting on its behalf may contact you at the telephone number and email address you provided about requested real estate services and properties.
Communications may include telephone calls, text messages, prerecorded messages, communications using automated technology, and emails.
Consent to receive these communications is not required as a condition of purchasing any property, goods, or services. Message and data rates may apply. Message frequency may vary.
You may revoke consent through any reasonable method:
Reply STOP to a text message to stop text messages.
Use the unsubscribe link in a marketing email to stop marketing emails.
Tell the person calling you that you do not want further marketing calls.
Contact us using the privacy contact information below.
We may send a nonmarketing confirmation acknowledging an opt-out request where permitted by law. Opting out of marketing communications does not prevent necessary transactional or service-related communications concerning an active request or transaction.
Cookies and Website Activity
Our websites and service providers may use cookies, pixels, logs, and similar technologies to operate website features, understand website use, remember preferences, measure advertising, prevent misuse, and improve services.
Browser settings may allow you to reject or delete certain cookies. Disabling cookies may affect some website or property-search functionality.
How We Share Information
We may disclose personal information when reasonably necessary to deliver requested services, operate our business, or comply with law. Recipients may include:
Sanford Surrounded agents, team members, and authorized personnel.
LPT Realty for brokerage supervision, transaction support, compliance, and related real estate purposes.
Follow Up Boss for customer relationship management and lead follow-up.
Fello for real estate engagement, property, and customer-service functions.
Meta for Instant Forms, advertising, measurement, and related platform services.
LeadConnector for website, form, communication, automation, or customer-management functions.
API Nation and Zapier for authorized data transfer, workflow automation, and system integration.
Property-search, website-hosting, analytics, telecommunications, email, text-message, security, and other service providers used to fulfill requests or operate our services.
Government agencies, regulators, courts, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
A successor or acquiring organization in connection with a merger, reorganization, financing, or sale of all or part of the business, subject to applicable law.
These parties may process information according to their own terms and privacy policies. We seek to disclose only information reasonably necessary for the applicable service or purpose.
No Sale of Personal Information
Sanford Surrounded does not sell personal information for monetary consideration.
We may disclose personal information to the agents, brokerage, platforms, and service providers described above for operational, advertising, customer-service, compliance, and service-delivery purposes. Some state privacy laws may define certain advertising-related disclosures more broadly than an ordinary sale. Where applicable law provides additional rights concerning those activities, you may contact us to exercise them.
Data Security
We use reasonable administrative, technical, and organizational practices designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, communication system, or electronic-storage method is completely secure. We therefore cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide requested services.
Maintain appropriate business and communication records.
Satisfy brokerage, transaction, legal, accounting, regulatory, or dispute-resolution requirements.
Prevent fraud or misuse.
Enforce agreements and protect legal rights.
Retention periods may vary depending on the type of information, the relationship, applicable brokerage obligations, and legal requirements. Information that is no longer reasonably necessary will be deleted, anonymized, or securely disposed of when practical and legally permitted.
Access, Correction, and Deletion Requests
You may request that we:
Provide information about personal information maintained about you.
Correct inaccurate or incomplete information.
Delete personal information, subject to applicable legal, brokerage, transaction, security, and recordkeeping exceptions.
Stop or limit certain marketing communications.
Withdraw previously provided communication consent.
We may need to verify your identity before completing a request. We will use information submitted with a privacy request only to verify and respond to that request. Authorized agents may be required to provide proof of authority.
We may retain information when necessary to complete a transaction, comply with legal or brokerage obligations, detect security incidents, resolve disputes, exercise legal rights, or satisfy another permitted exception.
Children’s Privacy
Our websites and services are intended for adults seeking real estate information. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so that we can review and, where appropriate, delete it.
External Websites and Services
Our websites may link to property-search services, social networks, listing platforms, and other third-party websites. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.
Policy Changes
We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or information practices. The revised policy will display a new “Last updated” date. Material changes may also be communicated through another reasonable method where required.
Contact Us
For privacy questions or requests to access, correct, or delete personal information:
Sanford Surrounded LLC
Doing business as Sanford Surrounded
Brokered by LPT Realty
Email: walter@sanfordsurrounded.com
Phone: 919-261-3163
North Carolina and Federal Information
North Carolina residents can obtain consumer-protection and identity-theft information from the North Carolina Department of Justice and review North Carolina’s personal-information protections in Chapter 75 of the North Carolina General Statutes.
Telephone calls and text messages may be governed by the federal Telephone Consumer Protection Act and Federal Communications Commission rules. Commercial email may be subject to the federal CAN-SPAM Act.
These references are provided for general information and do not constitute legal advice.
